Return Policy

Return Policy

**NO REFUNDS - NO EXCEPTIONS

**WE WILL ISSUE ONLY STORE CREDITS

RETURNS FOR STORE CREDITS MUST MEET THESE REQUIREMENTS:

  • Merchandise must be returned within 5 business days of receipt.
  • Merchandise must be unworn and unwashed. We cannot accept returns of items that have been damaged, worn, or soiled, and clothing tags must still be intact. Items must be in a condition suitable for resale.
  • Merchandise must have all tags, including any hangtags attached.
  • Any merchandise marked "Final Sale" cannot be returned.
  • We DO NOTaccept exchanges on any white items, t-shirts, swimwear, bodysuits, leggings or accessories/bags. All items are thoroughly inspected before leaving our warehouse, our company will not send customers any damaged items. PLEASE NOTE THAT ANY SALE OR DISCOUNTED ITEMS ARE FINAL SALE!
  • Please email us FIRST to initiate a return. Please DO NOT return any merchandise to our warehouse without speaking to someone from our sales team and receiving certified confirmation. Once approved by a sales representative, we will provide you with a return address to send your return to. Please note that the customer is responsible for any and all return shipping costs.
  • Since many of our items are limited quantities, we may occasionally sell out of an item. If this happens, we will notify you via email. If an item is out of stock, there can be no exchange or return under any circumstances.
  • Shoes must be repacked in their shoe box(es) and placed in a protective box.
  • We reserve the right to refuse any exchange that does not meet our requirements including any signs of wear.
  • Customer is responsible for shipping fees to send the order back to Kyniti’s Exquisite Trap
  • Shipping fees are not refundable.
  • Kyniti's Exquisite Trap diligently inspects all items before shipping; therefore, damaged merchandise is extremely unlikely. Any returned items will be inspected for signs of wear or smoke, and in the event that the item does not match the original condition, the buyer will not receive a store credit.
  • Store Credit is valid only at www.kynitisexquisitetrap.com

 

RETURN PROCESSING TIME

  • Upon receipt of your package, your return for a store credit will be processed within 5-7 business days. You will be notified via email once your return has been processed. 


WHEN MAKING AN RETURN:

  • Pack your merchandise securely in the original product packaging, if possible. Please note that all items must be returned in original condition (including all paperwork, parts & accessories) with tags attached.
  • Be sure to include your original invoice with your return. You may want to keep a copy for your records. If you can't send the invoice, just include your order number, billing name & address, and reason on a piece of paper with your return.
  • Write “Reason for Return” on the back of your invoice.
  • Keep the return tracking number for your return package to monitor delivery status. We are not responsible for lost or stolen packages.

 

OUR RETURN ADDRESS IS:

Kyniti’s Exquisite Trap

3030 Fuqua St #451936

Houston, Texas 77245

*Office is not opened to the public.

We are NOT responsible for orders lost in the mail, incorrectly supplied addresses, or unclaimed/refused packages. You may track your package using the supplied tracking number in your shipment confirmation email.